Subject Root Tag

Enterprise IP telephony software shows early signs of improving customer service and employee productivity.

Software and services vendor increases availability for overseeing cloud implementations by opening a new delivery center in North America.

Fitch Ratings and A.M. Best don’t expect significant ratings changes as a result of the losses.

Michael Finnegan takes over the COO position, succeeding James Hinchley, who was promoted to chief underwriting officer of Liberty Mutual’s Commercial Markets property/casualty business unit.

The first series of services in its Breezeway collection, designed to provide virtual agents with a desktop application that supports e-mail, collaboration, electronic new business application management and e-signature.

Social media, text messaging, customer assistance and catastrophes: How Irene and the recent earthquake have taught us to communicate.

The Foreign Account Tax Compliance Act will present insurers with technology and operational challenges, according to PwC.

The insurer announces three promotions, including Steve Peeters as COO and EVP of insurance operations.

Allstate, State Farm issue information, advice to policyholders affected by Hurricane Irene.

Steve Jobs' visionary personality often lead him to create against the grain, making it that much easier for him to reshape our personal and professional lives in profound ways.

Laura Schupbach to take on role being vacated by David Zuercher at the end of the year.

While coastal wind damage is less than expected, inland flooding wreaks havoc in Northeast.

AT&T to assist the insurer in creating an application to provide policyholders with on-the-go services.

Study reveals that use of analytics is becoming increasingly pervasive across the insurance enterprise, but analytical talent still lacking.

MajescoMastek to offer individual, group policy admin systems for life, health and annuity products using common technology platform.

Throughout Asian-Pacific region, SAS provides business analytics for ICBC, China Guangfa Bank, Hyundai Marine & Fire Insurance, KDDI.

Interation is intended to enable movement of documents, data from vendor's Passport to Insurance Exchange in a single step.

Improvements are designed to help insurers improve agility, mitigate risk and accelerate delivery of new products, company says.

Mercury’s property claims division is hiring 63 full-time employees in California, Texas, New Jersey and New York.

Updated version of CSR24 is designed to enable agents, brokers to offer self-service to their insureds.