Subject Root Tag

ACORD report finds that the addressable audience for insurers who haven't digitalized their value chain is shrinking.

In the long term, a realignment of customer behavior will have a profound impact on life insurers.

Life insurers tend to have bigger teams for CX than P&C, Novarica also found.

Bias in underwriting also tackled in discussion at Insurtech NY.

The leap from thinking within a complex, ad hoc, ungoverned world to one of order and trust is hard for many carriers.

New research finds that it's become harder than ever to acquire new customers — and equally challenging to engage newly acquired ones.

The complicated system of data collection, and identification of risk exposure is predicated on having accurate information about the subject (who) and the object (what).

Ppooling the same type of transactional data from multiple insurers can help paint a much clearer picture.

Progressive and others see opportunities to increase adoption as technology base grows.

Also: The Philadelphia Contributionship leveraging Cape Analytics, Jewelers Mutual's new digital platform.

As the human and pet bond strengthens, employees are looking for benefits that help them care for their furry companions.

While technology brings its share of distractions, it also enables tools that can be used to help reduce distracted driving and facilitate good driving rewards through telematics and UBI, says Lexis-Nexis

New Chief Underwriter and Underwriting Transformation Officer Dawn Boitnott will focus on automation, she says.

The insurer's plans are rooted in understanding the customer journey, says Chetan Kandhari, SVP and chief innovation and digital officer for Nationwide.

Insurtech says it hopes to get credit scores out of the underwriting process by 2025.

Consumers are becoming more focused on how much value they're getting from their insurance policy, says survey from Cambridge Mobile Telematics.

Also: Clyde kicks off with Asurion, One Inc makes acquisition

Samsara provides inward- and outward-facing dash cams that provide truck drivers with in-cab feedback on their driving.

Collaboration and digital transformation has had to adapt in the new world, says Amjed Al-Zoubi.