Customer Engagement

How Payments Can Deliver the Seamless Digital Experience Consumers Demand

73% of policyholders don't want to receive paper checks for claims payments. So why are you still sending them?

Partner Insights from InvoiceCloud
Navigating the road to a sustainable auto insurance industry

The path to achieving sustainability for auto insurers is an understandably complex operation.

March 15

Bill Brower

Solera
How a strong cybersecurity strategy affects customer acquisition and retention

Cyber insurance can provide peace of mind and affect customer acquisition and retention.

December 6

Rob Bhatt

LendingTree
Apps

Allstate relaunches app with new third-party features

Allstate adds a gas finder from GasBuddy and a parking reservation platform using SpotHero.

By Kaitlyn Mattson

November 28
Seamless customer interactions

As policyholders and brokers increasingly seek digital self-service options when interacting with an insurance company, carriers need a tool that enables customers and agents to interact in any channel.

Partner Insights from Glia
Supercharge your contact center with GPT-powered AI solutions

Nuance Mix Answers enables digital and voice chatbots to understand more intents, find more answers and increase self-service through new GPT enhanced functionality.

Sponsored by Nuance
3 ways early-stage insurtechs can gain traction

Growth alone is not enough to sustain a business in the long term.

May 25

Kevin Abramson

Cover Whale
How insurers can improve customer engagement with personalization

Personalization isn't so much a trend as an expectation.

May 3

David Smith

ilumivu
Why educating consumers on coverage is necessary

Personal insurance shouldn't be a mystery.

April 19

Bryan Davis

HUB
Insurtech

Small biz dream insurance must be simpler, more efficient, survey finds

90% of SMBs surveyed by NEXT are underinsured.

By Michael Shashoua

March 17