Subject Root Tag

More than 1,000 customers in the line of business have taken advantage of the new program.

Paula Bartgis has also worked at Voya, MassMutual and Travelers.

Blue Cross Blue Shield of Massachusetts will now be putting digital cognitive behavioral therapy to use to help its members struggling with depression, insomnia, stress and anxiety.

Here’s a look at two use-cases for AI in health insurance that are starting to make headway.

The home insurance insurtech is looking to improve its customer experience while starting a portfolio of companies.

The insurtech has made hires from Fitbit and Yelp.

Terms of the deal were not disclosed.

The global chatbot market was valued at $1.17 billion in 2018 and is expected to reach $10.08 billion by 2026, expanding at a compound annual growth rate of 31 percent, according to research firm Reports and Data.

The life insurer's DevelopU initiative, an internal university, helped it shift from "what happened" to "why it happened," speakers said.

America’s high-tech workers may still gravitate to the obvious spots. But behind them are plenty of regional college towns attracting workers in science, technology, engineering and mathematics.

HL7’s Fast Healthcare Interoperability Resources standard is the linchpin of health insurer Humana’s efforts to support data sharing with provider organizations to improve care for its members.

Technology can’t stand on its own, says Greg Firestone, VP of data science. Here’s how he gets the business to buy in.

Insurance is not immune to the fundamental changes in the way we live, work, and communicate.

It’s critical to help ensure that business strategy and objectives are aligned with the downstream modernization initiative and that both business and IT stakeholders are involved early in the process.

CDI involves not only collecting the data from numerous sources, but organizing and analyzing it in such a way that enterprises can easily share it among business users in areas such as sales, marketing and customer support.

Many insurers are reconsidering outdated product-driven business models and turning their focus to improving the customer experience.

Most business leaders think digitization can help address growing customer expectations for rapid and personalized engagement, and are beginning this process by refining business operations.

Delta Dental of Arizona is alerting some patients that their information may be at risk after it identified suspicious activity in an employee’s email account.

Data quality and customer-centricity are crucial to getting value from initiatives.

Instead of overloading customers up front with a fog of terminology, we are trying to provide just the right information at the right time.