Customer data

Insurers should adopt proactive security measures and build resilience into systems.

Insurers under pressure to improve digital experience while also reducing fraud.

Allianz Life Insurance Company of North America said it suffered a system breach on July 16 that affected a majority of its 1.4 million customers.

Aflac Inc. said a recent cybersecurity breach could have given intruders unauthorized access to customers' personal information

Several recent studies have found that 78% of global life insurance carriers believe data readiness is the biggest challenge in getting value from AI.

Leveraging EHRs, medical claims and historical lab data, insurers can enhance their ability to discover undisclosed tobacco use and improve risk assessment accuracy.

By leveraging vast amounts of data from multiple sources, insurers can analyze customer behaviors and risk factors in real time.

Smartwatches and other wearable technologies have the potential to change the pricing of life insurance policies by offering better data about individuals' mortality risk, according to a new report by reinsurance company Munich Re and analytics firm Klarity.

Gary Hallgren, president of Arity, shares insights into the misconceptions drivers hold and how technology and data analytics can drive positive change in driving habits.

Legacy systems have played in integral part in preserving industry data, but operating multiple systems is inefficient and costly.

Given the vast amounts of information collected and utilized by carriers, they are increasingly functioning as data firms and transforming more traditional practices.

Azim Esmail of ATB Ventures spoke with Digital Insurance about the use of digital identity technology to guard against vulnerabilities in the decentralized identity approach.

As insurers harness the power of connectivity, using data for informed decision-making will be a priority.

Now in his second year with GNY (Greater New York Mutual) Insurance Companies, CIO Vasudevan Veeraraghavan is leading a digital transformation of the insurer's data management to support decision making.

Big data can tell carriers about potential customers and make a preliminary decision on their insurability.

Atidot, founded in Tel Aviv, applies AI to life insurance policy service and marketing to policyholders, so carriers can better understand customer needs.

Adam Fox, MassMutual's head of distribution technology & data science, spoke with Digital Insurance about the main objectives of its Health and Wellness Program.

CSAA Insurance Group will use the Arity IQ Network, which uses driving behavior data to quote auto insurance policies.

Panelists emphasized the significance of a comprehensive data strategy and ethical AI use, along with the industry's potential for innovation.

The insurer detected unusual activity in the network last week.