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HL7’s Fast Healthcare Interoperability Resources standard is the linchpin of health insurer Humana’s efforts to support data sharing with provider organizations to improve care for its members.

Technology can’t stand on its own, says Greg Firestone, VP of data science. Here’s how he gets the business to buy in.

Insurance is not immune to the fundamental changes in the way we live, work, and communicate.

It’s critical to help ensure that business strategy and objectives are aligned with the downstream modernization initiative and that both business and IT stakeholders are involved early in the process.

CDI involves not only collecting the data from numerous sources, but organizing and analyzing it in such a way that enterprises can easily share it among business users in areas such as sales, marketing and customer support.

Many insurers are reconsidering outdated product-driven business models and turning their focus to improving the customer experience.

Most business leaders think digitization can help address growing customer expectations for rapid and personalized engagement, and are beginning this process by refining business operations.

Delta Dental of Arizona is alerting some patients that their information may be at risk after it identified suspicious activity in an employee’s email account.

Data quality and customer-centricity are crucial to getting value from initiatives.

Instead of overloading customers up front with a fog of terminology, we are trying to provide just the right information at the right time.

Executives from the bank and the tech company have been working for months to create a cloud designed to address the challenges that often slow the adoption of cloud computing by financial institutions.

The opacity of data-analysis tools can make it difficult for workers to fully understand how much employers can see.

As digitalization accelerates and encompasses an ever-wider share of the insurance value chain, an improvement on the front end alone is not enough.

There’s a scramble going on to match business operations to new and emerging cultural and social expectations. For insurers, meeting these new expectations is about nothing less than the future of the insurance industry.

The traditional way of reaching pools of people – Super Bowl, Oscars, and other TV ads - is out now, and digital is taking over.

Identity and access management solutions are playing a growing role in protecting against cyberattacks in the healthcare sector, experts say.

Inaugural class of Digital Insurance's new honorific program celebrating innovators under 40.

Lifted by a $1.5 billion third quarter, this year has already surpassed all of last year for startup cash, says Willis Towers Watson.

The insurance provider is building a more modern and contemporary platform that is easy to use, seamless and allows it to create personalized experiences for the customer, says Ashley Pettit.

The Federal Trade Commission has ordered two health systems and five healthcare insurers to turn over aggregated patient billing and discharge data, as well as employee wage and other information.