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Among the many challenges facing the insurance industry, none might be more critical than finding and keeping strong tech talent.

While the concept may seem bewildering, it actually is based on a basic six-step process.

Todd Fancher will lead the carrier’s strategic investment in artificial intelligence, machine learning and advanced analytics aimed at better customer service.

A majority of business and technology professionals think their leaders understand cutting-edge technology, but they still aren't ready to embrace it.

Nearly half of businesses have experienced a cybersecurity event, and three in five don't believe their staff are adequately trained.

Health insurers most cope with the uncertain future of Obamacare, while P&C carriers are pressed to meet new customer expectations, say analysts.

The back-to-back-to-back storms of Harvey, Irma and Maria tested the digital claims advancements by carriers like Allstate and USAA on a massive scale.

Artificial intelligence continues to be top off mind for insurance carriers, as they work collect new forms of data and interact with customers using smarter digital channels.

Car accidents are rising, and with them, insurance losses. Here's how carriers can adjust.

As more AI applications emerge, the corporate database will evolve to support them.

Apple’s current Watch has a more basic heart rate monitor, but the company is increasingly pushing to turn its luxury fashion accessory into a serious medical device.

Although most insurers have a running start at digital transformation, most do not have the capacity to partner with the likes of an Amazon.

CIO Scott Noerr is constructing a framework for digital innovation at the specialty carrier.

Legislation repeals ACA’s individual mandate, projected to cause 13 million to drop health insurance.

The company will have to change how millions of customers see a doctor or nurse, and it will have to fight decades of health-care economics and patterns.

Even if the end goal is to have chatbots available across all modes of support and service, such strategic projects start best with tactical investments.

Software and services will predominate as technology budgets rise almost six percent.

incumbent carriers turned to insurgent startups for telematics, big data and health and wellness initiatives, among others.

Bipartisan moves to extending coverage to low-income kids and shore up exchange plans will come to a vote next month.

Carriers worldwide opened up their checkbooks this year in efforts to support the transformation of insurance.