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Three things brokers can do to retain and grow their client base through M&A transitions.

Overall satisfaction is highest when customers receive status updates from mobile apps, according to the J.D. Power's 2025 U.S. Claims Digital Experience Study.

According to Swiss Re, 83% of losses were driven by the United States' LA wildfires and severe convective storms.

Members of the association of state insurance regulators began another revision of its proposed AI Systems Evaluation Tool, a proposal attracting skepticism from insurers and the insurtech companies who serve them.

The winner, Manasa Ramaka, a University of Connecticut graduate, shares how she used LLMs in her approach to pet insurance data standardization.

It's important that managing data enables speed, accountability, and trust at scale.

A California realtors group reportedly pressured the real estate site to stop displaying climate risk scores for homes. The private provider of the scores defended the quality of its models and ratings, while consumer advocates called for standardized, publicly available climate risk data about homes for buyers.

A paper published Tuesday in the Journal of Catastrophe Risk and Resilience estimates that Risk Rating 2.0, FEMA's 2021 update, resulted in up to 13% of those facing the highest premium increases dropping their policies.

A better approach is to offer communication options intentionally, not reactively.

Speaker Mike Johnson will block a push by moderate House Republicans for a vote on renewing expiring Obamacare subsidies.

The 2025 Women in Insurance Leadership Lifetime Award honoree values authenticity, confidence and vision in her teams, while encouraging leadership and accountability.

What's ahead for auto insurance in 2026.

WIL 2025 honoree believes knowing the insurance products is a good foundation for leading her team in its work on the insurer's Marketplace platform.

Craig Kurtzweil, chief data and analytics officer for UnitedHealthcare's commercial business, shared insights related to how the company is deploying technology.

Nationwide announced Michael Carrel as its chief technology officer.

The new solution includes reimbursement opportunities as well as access to personal coaching if employees are victims of fraud.

Organization of state regulators, criticized for lack of disclosure of its previous collected data, promises to gather new information on losses, claims payments, policy premiums and mitigation discounts.

2025 Women in Insurance Leadership honoree Sarah Griffin, is SVP, product & underwriting at Nationwide.

Parametric providers can notify policyholders when an event triggers a claim, which can then be processed in days, helping customers get back to business more quickly.

As more insurers tie credits to connected technologies, monitoring will become a basic expectation rather than an added feature.