Subject Root Tag

Analytics solutions are intended not only to support a set of predefined reports, extracts and queries, but also should present a coherent view of information for analysis.

Price comparisons, ratings and reviews are now “old school,” according to Forrester Research, and armed with digital tools, consumers are filling many legacy insurance roles.

InsuranceSuite is intended to help the multiline insurer streamline core systems and improve the agent experience.

LifePRO is a strategic policy administration platform for the consolidation and processing of life, annuity and Medicare Supplement products.

Insurers increase focus on improving customer satisfaction and retention through more effective claims processing, according to recent survey.

Insurers know that growth in revenues, profits and market share is dependent on their ability to attract and retain customers. In a highly competitive arena this means taking customers from competitors in the mature markets, and getting on top of the hill first in the emerging markets. They know that consumers are more informed, have access to more powerful devices, are more connected and can make formal and informal comparisons of products and services. They are therefore more demanding than consumers of the past. Insurers also know that customers will pay for value. Leading global insurers know how to create differentiating, lifetime value-adding propositions. In most cases, what separates the leaders from the rest of insurers is that the leaders have already shifted from being inwardly-focused to being customer-focused. They have engaged in some form of transformational thinking. (For a good definition of transformational thinking vs. legacy thinking, see my first blog.)

Even if the technology doesn’t immediately attract consumers, insurers offering such programs are establishing robust data sets, underwriting methods and laying the foundation for more positive customer interactions, Deloitte says.

Auto insurers ranked on price, distribution channel and policy offerings during the purchase experience.

Private health care exchanges are here to stay but debate remains over whether employers should move their employees to private exchanges, as well as the adviser’s role in working with them.

Optimizing application development and maintenance can reduce costs by more than 50 percent for organizations.

Here's what could have kept the initial, disastrous launch of the Affordable Care Act portal from being so disastrous.

Networked sensors increasingly are being embedded in machines, buildings, cars and other objects, offering tech-savvy insurers new opportunities to understand and price risk, according Celent.

The Insurance Scorecard business intelligence and data warehousing application is designed for the P&C industry.

Marc Constantini will report to to Chief Executive Officer Deanna Mulligan.

P&C insurer is implementing a billing system that encompasses the conversion of both personal and commercial lines data from its two legacy platforms.

PolicyWriter, by Adaptik Corp., is like no other P&C policy administration solution on the market – and we’re happy to prove it. Today’s Adaptik Blog entry highlights the software’s unique upgrade methodology. Want to read more about what makes PolicyWriter different? Click here.

For a successful analytics program, analytics professionals need to master a range of approaches and bring a variety of experiences to projects, as outlined by Gartner Analyst Carol Rozwell at the Gartner Business Intelligence & Analytics Summit 2014 earlier this month.

The Centers for Medicare and Medicaid Services is in the early stages of looking at new vendors to potentially take over the operation of Healthcare.gov, when Accenture’s contract expires in January 2015.

The insurer now offers independent agents the opportunity to automatically download policy updates daily through Vertafore’s AMS360 and continues to retire old technologies.

Travelers, the only property/casualty insurer in the Dow Jones Industrial Average, said profit climbed to a record in the first quarter on investments and expanding margins.