Apps

The mobile app is a digital, interactive workers compensation tool that helps injured workers return to work faster.

Progressive scored second and Nationwide was third.

New mobile app solutions include telematics data in usage-based auto insurance programs, and photo capture technology and AI-powered mobile estimation for auto insurance claims.

The pet health insurance program will offer new healthcare plans through Lemonade and provide claims and policy management through its mobile app.

Progressive and State Farm scored second and third in overall mobile, web.

Crash detection technology has the potential to save lives and reduce claims expenses.

Digital Insurance spoke with Matt Berman, president of Foresters Financial U.S.

The usage-based auto insurance company is refining its product for its divergent markets.

The launch of its digital First Notice of Loss is one of the many steps the company is taking to expand its digital channels.

The push comes from the available technology and customer desire. Younger customers, especially, want services via digital platforms.

Customer satisfaction in insurer's digital offerings declined this year, according to the J.D. Power 2022 U.S. Insurance Digital Experience Study.

It's in insurers’ and insurtechs’ interest to ensure their mobile apps.

Nearly 80% of respondents suggest insurtech has had a positive impact on their agencies.

Digital Labs bridges two worlds – marketing strategy and product development.

The 2022 LexisNexis U.S. Auto Insurance Trends Report reveals data concerns but general optimism around the future of telematics.

Only 24 states have such laws in place but there is legislation in the works in 21 others.

In the Accenture Interactive Fjord Trends 2022 report, we see how shifts in five human behaviors and trends may affect society, culture and business.

Keynova Group released its Q1 2022 Mobile Insurance Scorecard, which evaluates the mobile website and mobile app offerings from the 12 largest U.S. property and casualty firms.

Despite an influx of potential rental insurance customers, carriers must innovate to cut through the noise and connect with their best prospects on a personal level to ultimately turn them into a client. With so much competition, simply reaching out at the right time may not be enough. Insurers need to understand these consumers on a deeper level.

Lack of information about the claims process, smaller than expected claims payouts, denial of claims and inability to reach claims staff were also noted as frustrations from respondents, according to a survey of 250 policyholders in the U.S. and Canada, from Publicis Sapient, a consulting firm.