Automation

Solving for the customer resolves retention issues.

A real-world use case for AI and ML is leveraging it to analyze and extract insights from unstructured data.

Selecting the best solutions requires a focus on design and user experience.

Exclusive Digital Insurance research explores how insurance carriers can stand apart and automate intelligently.

Labor challenges are driving insurers to rethink how work gets done.

Nearly 80% of respondents suggest insurtech has had a positive impact on their agencies.

Some states have begun using the technology or are considering it to find uninsured drivers.

Automation can uncover new opportunities to improve the way insurers do their jobs.

Automation is well-positioned as a maturing technology that facilitates digital transformation without jeopardizing customer service.

Almost half of the five-star ratings mentioned a good experience with an adjuster as the primary reason for satisfaction in a claims process, according to the customer satisfaction surveys analyzed by Hi Marley.