Automation

Nearly half of IT security pros think in the next year they will either struggle to deal with the increase of cyberattacks or that it will be impossible to defend against them, study finds.

It’s important that both RPA service providers and their corporate clients keep in mind the one major roadblock to successful automation is employee fear.

New business models based on blockchain and cognitive intelligence are coming, which will lead to the introduction of smart contracts for greater efficiency.

Machines are taking over much of the grunt work associated with tasks, elevating the roles of humans to adopt more strategic roles.

The new program, "Zara," was developed in partnership with Spixii, a graduate of the carrier-sponsored Startupbootcamp accelerator.

While there has been a great deal of hype around the technologies that make up AI, that will change to action this year according to Gartner analysts.

Top risks are often associated with the IoT, artificial intelligence, cloud computing and robotic process automation.

True benefits of RPA are only possible with a logical implementation plan backed by a thorough governance framework and strategy.

When RPA platforms are integrated with chatbots, they open the possibility for chatbots and voice bots to handle more complicated, less routine driven tasks in real time.

But carriers are looking for these technologies to prove themselves before widespread deployment, says Novarica study.