Automation

Implementing advanced artificial intelligence strategies will require IT leaders to convince workers on the overall benefits of using these emerging technologies.

Britain’s largest insurer is benefiting from an expanding middle class and growing insurance coverage in Asia, where it gets about a third of its earnings.

Nearly half of IT security pros think in the next year they will either struggle to deal with the increase of cyberattacks or that it will be impossible to defend against them, study finds.

It’s important that both RPA service providers and their corporate clients keep in mind the one major roadblock to successful automation is employee fear.

New business models based on blockchain and cognitive intelligence are coming, which will lead to the introduction of smart contracts for greater efficiency.

Machines are taking over much of the grunt work associated with tasks, elevating the roles of humans to adopt more strategic roles.

The new program, "Zara," was developed in partnership with Spixii, a graduate of the carrier-sponsored Startupbootcamp accelerator.

While there has been a great deal of hype around the technologies that make up AI, that will change to action this year according to Gartner analysts.

Top risks are often associated with the IoT, artificial intelligence, cloud computing and robotic process automation.

True benefits of RPA are only possible with a logical implementation plan backed by a thorough governance framework and strategy.

When RPA platforms are integrated with chatbots, they open the possibility for chatbots and voice bots to handle more complicated, less routine driven tasks in real time.

But carriers are looking for these technologies to prove themselves before widespread deployment, says Novarica study.

Carriers enter the new year with a sense of urgency to deploy faster, higher-impact capabilities aimed at enhancing underwriting, claims and customer interaction, says Aite Group.

Insurers face the risk of investing too heavily in RPA if they treat it as a long-term solution rather than a temporary fix.

Efforts to make AI more accessible also may alleviate the shortages of data and computer scientists.

The move has enabled the reinsurer to develop a new underwriting system, leading to faster product launches and enhanced data analytics.

Many of these dangers stem from the increasing reliance of financial services companies on outside technology firms.

Some tasks require so much human judgment, intuition and empathy that it will be a very long time, if ever, before AI assumes control.

Insurance industry as a whole, however, lags other financial services somewhat in implementing robotic process automation, according to PwC.

Artificial intelligence, the IoT, cloud computing and cryptocurrencies are among the technologies that will dominate new IT investments, according to the researcher.