Automation

Consider introducing specific touch points and service level expectations.

Seven out of ten insurers identified data pre-fill as one of their top investments for sales.

Branch Insurance CTO shares insights on standing out digitally.

Insurers who automate workflows and communication can get ahead of the curve, compete more effectively and thrive

AI and predictive analytics provide a more rigorous approach to risk management.

The idea is to use advanced analytics to drive innovation and create actionable insights throughout the insurance lifecycle.

Chaz Perera, CEO of Roots Automation, writes about three trends the industry faced this year and what may happen next.

The conversion process can be fraught with integration complexities.

Digital first notice of loss increases overall satisfaction for customers who use those tools.

First-party claims service makes real-time communication possible.