Core systems

If you’re only watching social media chatter, there are big customer support and marketing opportunities passing your business by.

Insurers rank location-based services as most important on their list of needs.

Society to go with Cover-All’s Dev Studio and Test Studio for commercial lines underwriting and rating.

AIG takes a hit; Allianz Life, State Auto and two others also announced Q4 and 2012 financials this week.

Business intelligence will still see billions of dollars, but struggling global economics and slowed sales cycle are hampering growth.

The use of enterprise risk management applications continues to evolve, according to “2012 U.S. Enterprise Risk Management (ERM) Survey,” from Gen Re. The survey focused on setting biometric risk assumptions, which had largely been ignored by previous ERM research.

Partnership provides mobile access for group life insurance enrollees to view their accounts.

While insurance deal volume remained flat in 2012 compared to 2011, momentum increased in the final quarter of 2012; PwC expects this momentum to continue into 2013 despite the ongoing economic uncertainty, according to a new report from the consulting firm, titled “A case for optimism, in the face of uncertainty: 2013 U.S. financial services M&A insights.”

North American insurers ranked product pricing (51 percent versus 39 percent in 2010), risk strategy (48 percent versus 38 percent in 2010) and reinsurance strategy (44 percent versus 34 percent in 2010) as the areas of their business most impacted by their evolving enterprise risk management (ERM) programs, according to a new Towers Watson survey.

Indexed and deferred income annuity sales experience significant growth, but declining sales of fixed and variable annuities drag down total annuity sales.

New York, New Jersey and Connecticut make up 218,000 of the claims.

A new report highlights a wave of mobile-focused techniques spreading among hackers.

More than one-third (36 percent) of 18-to-29-year olds reported one or more traffic tickets in the past five years, the highest percentage of any age group surveyed, according to a survey from InsuranceQuotes.com.

In testimony, PCI points to studies indicating credit-based insurance scores are highly predictive and result in lower rates for more drivers.

Two-year modernization initiative will overhaul all Gerber Life's lines of business.

A new report from Celent outlines the process of going from a big data spectator to becoming a practitioner and more.

Of those insurers participating in the survey, most (57 percent) said UBI is predominantly a rating accuracy play, which SMA acknowledged as a logical assumption, as the auto insurance value proposition is primarily about price. However, 43 percent said UBI’s value is in reducing loss costs by improving driver behavior and increasing retention (43 percent). Attracting new customers and claims control followed distantly, with 14 percent each.

The insurer will use the Insurance Scorecard platform to consolidate its multiple data sources for meaningful and actionable analysis.

After another year of meager growth, a new report from Gartner posits that this year businesses are primed for spikes in analytic adoption rates.

What do you get when you mix trillions of dollars in assets and a quasi-ignorant understanding of finance? Enter the Generation X and Generation Y consumers.