Customer data

CDI involves not only collecting the data from numerous sources, but organizing and analyzing it in such a way that enterprises can easily share it among business users in areas such as sales, marketing and customer support.

Departments of Motor Vehicles across the United States have been selling personal information to thousands of companies, including insurance agencies, towing companies and even private investigators.

As digital business grows across all industries, and data privacy continues to pose a significant risk to enterprises, the growing need for security includes a reliance on trust in digital identities.

Geospatial data makes it possible to use point-to-point mapping apps to reach unfamiliar destinations, track incoming flights before heading to the airport or even check weather forecasts.

New York’s State Senate is considering a bill that would impose sweeping new requirements for organizations that collect and process consumer data, including a fiduciary-like duty to protect such data.

The key challenge is to accelerate the process without sacrificing the value traditional underwriting adds, writes CIO of Prudential's individual life and annuities unit.

The ongoing focus on engaging existing customers and attracting new ones will drive demand for social media analytics over the coming years.

The firm, one of the largest U.S. title insurers, may have allowed unauthorized access to more than 885 million records related to mortgage deals going back to 2003.

Insurers must listen to their customers and deliver on their expectations before someone else does, says Aflac exec.

How can we develop solutions that prioritize both without creating frustrations for the end user? These are questions we must explore in order to promote positive growth and innovation.

Two U.S. senators introduced a bipartisan bill that would ban 'manipulative' design features and prompts that let large websites 'trick consumers into handing over their personal data.'

With less than 10 months to the deadline for complying with the CCPA, only 14 percent of U.S. companies are compliant and 44 percent have not yet started the implementation process.

Thanks to explosions in data and analytics capability, carriers have more options than ever to avoid leaning on controversial tactics like credit scores.

The 'reciprocal intelligence' powered by data flow and providing data back to the customer can boost engagement, says partnership solutions VP Tony Laudato.

Division working on predictive models and automated underwriting in life insurance launches tool for consumers.

While data has immeasurably improved a range of functions and processes, the manner in which data is used by insurers carries significant potential privacy implications and further regulatory scrutiny.

Three healthcare plans in Tennessee have joined an effort to improve the accuracy of provider data submitted to insurers.

The National Institutes of Health and Fitbit are encouraging users of the activity technology to supply data to find linkages between health and personal activity data

Goal is to use more third-party data to make it easier to sell BOP to more categories of small businesses.

There will be many new data sources and tools available, increasing exposure to cyber risk in the world.