Customer data

CDI involves not only collecting the data from numerous sources, but organizing and analyzing it in such a way that enterprises can easily share it among business users in areas such as sales, marketing and customer support.

Departments of Motor Vehicles across the United States have been selling personal information to thousands of companies, including insurance agencies, towing companies and even private investigators.

As digital business grows across all industries, and data privacy continues to pose a significant risk to enterprises, the growing need for security includes a reliance on trust in digital identities.

Geospatial data makes it possible to use point-to-point mapping apps to reach unfamiliar destinations, track incoming flights before heading to the airport or even check weather forecasts.

New York’s State Senate is considering a bill that would impose sweeping new requirements for organizations that collect and process consumer data, including a fiduciary-like duty to protect such data.

The key challenge is to accelerate the process without sacrificing the value traditional underwriting adds, writes CIO of Prudential's individual life and annuities unit.

The ongoing focus on engaging existing customers and attracting new ones will drive demand for social media analytics over the coming years.

The firm, one of the largest U.S. title insurers, may have allowed unauthorized access to more than 885 million records related to mortgage deals going back to 2003.

Insurers must listen to their customers and deliver on their expectations before someone else does, says Aflac exec.

How can we develop solutions that prioritize both without creating frustrations for the end user? These are questions we must explore in order to promote positive growth and innovation.