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A new research report from SMA reveals that 85% of personal lines insurers are currently developing or deploying channel expansion strategies.
December 6ReSource Pro -
Three examples of how industry leaders are building brands and growth strategies based on personalization.
December 2Pegasystems -
Can time to first contact predict how well an adjuster will handle a claim journey from start to finish?
November 16Hi Marley -
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Farmers, CNA and The Hartford share resources.
May 5 -
The goal should be to expand payment types and access options to give policyholders greater control of their experience.
April 21SMA -
Digital Insurance spoke with Claire Burns, chief marketing and communications officer at The Hartford about digital customer experience and plans for the future.
March 17