Customer experience

Strategy Meets Action research says new tech will change the risk landscape significantly, with people living longer and interacting with insurers more.

The more affordable VR devices will continue to lead the market in terms of volume.

This upcoming New Year’s Day, agents and brokers should make a resolution to adopt technology that will more easily support customer requirements.

Goal of acquisition is to reach smaller insurers worldwide with ISCS' platform and Guidewire's scale.

The key to selection was a successful proof of concept run on WoodmenLife’s universal life product.

The conVRse technology allows customers to view and interact in a simulated environment with a life insurance expert.

Hippo, an insurtech startup looking to provide home insurance beginning in 2017, has announced $14 million in Series A funding led by VC firm Horizons Ventures.

The insurer’s cloud implementation of the platform will begin in its home state of California.

EVP of client and digital experience discusses the transformational effect of digital on the life insurance industry.

The Oklahoma insurer also reaps the benefits of Vue Analytics and producer self-service portal, as part of the agreement.