Customer service

The company bought North American parking-payment operator PayByPhone in the latest move by Europe’s biggest carmaker to expand from manufacturing into mobility services.

Strategy Meets Action research says new tech will change the risk landscape significantly, with people living longer and interacting with insurers more.

The more affordable VR devices will continue to lead the market in terms of volume.

What’s next for insurtech? Analytics? Customer experience? SMA’s experts have some ideas.

This upcoming New Year’s Day, agents and brokers should make a resolution to adopt technology that will more easily support customer requirements.

Goal of acquisition is to reach smaller insurers worldwide with ISCS' platform and Guidewire's scale.

The key to selection was a successful proof of concept run on WoodmenLife’s universal life product.

The conVRse technology allows customers to view and interact in a simulated environment with a life insurance expert.

The loss of competition that would result if Anthem takes over Cigna is the centerpiece of the government’s lawsuit seeking to block the $48 billion merger.

Hippo, an insurtech startup looking to provide home insurance beginning in 2017, has announced $14 million in Series A funding led by VC firm Horizons Ventures.