Data and information management

Insurer adopts Xpertdoc's CCM platform to improve workflow and customer engagement.

Many firms are creating centralized data management and governance programs, but still grapple with staffing issues.

The company's chairman is leaving within two years with no clear replacement.

Data-driven platform helps sell small-business insurance more efficiently.

Businesses and consumers are starting to embrace AI as a technology that can solve complex global problems.

New study reveals large gap between consumer expectations and how organizations act on them.

The sector will see only a 0.3 percent growth rate this year, as more companies lease server power from Amazon, Google or Microsoft.

More than one third of firms were attacked at least five times in past 12 months, says security expert Nat Kausik.

Medical liability insurer selects Information Builders' analytics suite.

Mastering new information sources is a crucial starting point for machine learning efforts, say industry experts.

Pricing has dropped by up to 14% annually as more organizations take their information to a crowded cloud environment.

Public datacenters to do the majority of spending in 2017, according to new study.

The startup, which makes a big data platform for underwriting, will operate as a stand-alone business unit.

Startup technology companies are upending the insurance industry with increased use of third-party data and new products that last shorter durations.

Organizations continue to pour money into analytics efforts with spending to increase by 10% annually through 2020.

Analytics, cloud computing and security are among top skills employers seek.

Many organizations struggle to turn data into insights into action. AI enables that process in a cycle that optimizes continuously, says Forrester senior analyst Brandon Purcell.

Commercial lines tends to outstrip personal when it comes to expanding analytics capabilities, however.

Most say they are uncomfortable with artificial intelligence, despite being exposed to the technology more than they realize.

The reinsurer surveyed 163 carriers to establish their data prowess.