Data and information management

Now in his second year with GNY (Greater New York Mutual) Insurance Companies, CIO Vasudevan Veeraraghavan is leading a digital transformation of the insurer's data management to support decision making.

Gen AI is particularly useful to search, generate, classify, cluster, and summarize information as well as extract valuable data and insights which could prove useful in the claims process.

Insurance carriers need more tools to combat social inflation and data sharing to create insights about the early litigation warning signals could help.

Start thinking ahead about Gen AI now, Geico marketer says. Insurance industry analysts expect more investment in and adoption of Gen AI by carriers in the coming year.

Digital Insurance's top AI insurance stories including topics related to Gen AI and regulations.

Cybersecurity is a major concern for insurers, with a recent shutdown at AFI due to suspicious network activity showing how close to home a cyber threat can be.

The National Association of Insurance Commissioners, comprised of U.S. state insurance regulators, issued a policy bulletin calling for insurers to set governance and risk principles for the use of AI, and take responsibility for third-party data and systems.

Big data can tell carriers about potential customers and make a preliminary decision on their insurability.

Nearly one-third of public companies are using artificial intelligence in their financial reporting, according to a new survey.

Technology drives efficient and personalized insurance experiences in 2024.

Pan American Life Insurance found unauthorized third-parties took files that included personal information.

Cyber insurance can provide peace of mind and affect customer acquisition and retention.

Insurers considering using Gen AI for claims, underwriting and other operational functions will need to watch out for "hallucinations," the phenomenon of Gen AI language models producing inaccurate or nonsense results.

Insurers are harnessing the power of data technology to better manage risk exposures.

Insurance leaders need to address emerging challenges in API security.

Insurance carriers are potential targets for cybersecurity incidents but organizations look to them for best practices.

Digital Insurance asked ChatGPT what areas insurance carriers should prioritize related to cybersecurity.

While ransomware group Alphv/Blackcat claims to have orchestrated the incident, title insurance company Fidelity National Financial has not yet stated whether confidential data was compromised.

Tim Francis, enterprise cyber lead at Travelers, spoke with Digital Insurance about cybersecurity and steps businesses can take to reduce potential exposures.

Atidot, founded in Tel Aviv, applies AI to life insurance policy service and marketing to policyholders, so carriers can better understand customer needs.