Data governance

MDM is growing in importance to keep up with a proliferation of analytics and external demands.

Goal is to use more third-party data to make it easier to sell BOP to more categories of small businesses.

There will be many new data sources and tools available, increasing exposure to cyber risk in the world.

It is a powerful positioning for insurance carriers to view themselves as data companies first, incorporating that information across all facets of the organization.

Across the industry, carriers report that basic third-party data capabilities are common and that pilot activity is high.

Aetna has signed on to the Synaptic Health Alliance, a group started by Humana and four other insurers earlier this year and which is also adding hospitals.

One of the most important aspects of data management is ensuring data quality. Without this, capabilities such as machine learning and advanced analytics might yield faulty results.

Carriers are looking to deploy AI and RPA tools to help defend against the onslaught.

The role of many chief information officers is changing, as organizational strategies advance from data governance initiatives to artificial intelligence governance.

Companies are putting greater emphasis on data quality to gain full value from their data assets.