Automating manual processes and insurers' growing use of technology are two leading factors behind the change, detailed in a new three-year innovation plan released by the organization.
The growth in digital transformation efforts is driving the need for more CDOs. Forrester Research looks at how strategy, governance and execution separate the best from the rest.
The industry has a way to go in fixing the underlying information challenges needed to respond to regulatory requests and to innovate, says Michael Atkin.
