Digital distribution

Customers tend to be loyal to their insurers, but policy retention rates vary, J.D. Power auto insurance satisfaction study reveals.

IVANS says Transformation Station will boost EMCs’ sales by enabling more frequent quoting by agents and faster response to customers.

Insurers may want to keep an eye on trends in IT that will focus on development for social media and mobile devices, Gartner says.

Against volatile stock markets, insurers benefited from increases in investment income and improvements in capitalization, notes A.M. Best report.

Analyst firm expects agent channel to give way to non-traditional channels such as bancassurance and aggregators.

More IT spending will shift its strategic use to better understand customers and markets, improve products and increase sales opportunities, survey says.

Software promises to help drive variable and fixed annuity sales.

In its fourth annual program, INN honors nine insurers for core systems, customer service and enterprise systems innovations.

The updated identity fraud product will better protect against the most frequently experienced problems.

Like many other areas of specialized knowledge, this information can be invaluable and will position you as a value-added practitioner.

Insurer voting is in progress as INN and Celent partner on INN’s 5th annual ranking of tech solution providers.

Q2 research shows that banks' sales of fixed annuities were down 52% from 2009.

Insurer develops new curriculum intended to help its agents address the needs of families with children with disabilities.

While many Asian consumers are staring to purchase policies from banks, the majority still prefer the personal touch of agents.

Insurers may want to ensure consumer adoption of their mobile wares doesn't fall short of expectations, as experts predict banks will struggle without proper promotion.

Individuals can securely purchase policies online and immediately print policies and ID cards.

INN catches up with the president of Encompass Insurance before she addresses the Women in Insurance Leadership forum audience about her thoughts on agent/carrier relationships.

Mike Wells will succeed Clark Manning, who will step down as CEO of Jackson National Life Insurance at the end of 2010.

Banks that set goals for advisers' life insurance sales sell more, say research firms.

Insurers may glean ideas from successful mobile apps developed by their banker brethren.