Digital distribution

In a flat market, P&C insurers’ success now hinges on customer segmentation, tailored propositions and delighting them with innovative products and services, according to Bain & Co.

Annual payments for uninsured claims total $2.6 billion, up 75 percent in 10 years.

As a result of the acquisition, Guardian will gain a presence on six individual state exchanges.

Online consumers who access social networking sites from a smartphone are more likely to read, comment, like or share content posted by a company than their PC counterparts.

Cheap connected sensors soon could disrupt insurance product creation, distribution, services, pricing, data and analytics and business metrics, according to SMA.

The Government Accountability Office places blame for the site’s rising price on poor planning and supervision of contractors who built the federal health exchange in testimony for a congressional hearing Thursday in the Republican-led House.

The most widely regarded as well as the most vilified state-run operations are experiencing technical glitches and data-management challenges.

Private exchanges change the way employee benefits have historically been offered; now the employee makes the decisions about their health care.

Stonebridge Life, a Transamerica company, turns to the iGO app for Medicare supplement to help speed the annual sales process.

A data analysis reveals that expenses for deductibles and other out-of-pocket costs are changing inconsistently among the four categories of Accountable Care Act plans.

Insurer deploys new software to re-engineer its point-of-sale system.

A unified, comprehensive platform can help underwriters perform their jobs more efficiently — and profitably.

U.S. appeals court rules the government can’t give financial assistance to anyone buying coverage on the insurance marketplace run by federal authorities.

Insurer deploys electronic delivery and reduces cycle time — from policy submission to final disposition — for participating customers by more than two weeks.

ForeSight illustration app is intended to boost agent efficiency and mobility for National Life Group’s life products.

Rebecca Tadikonda will be responsible for global strategy to drive financial performance.

Revenue rose 7 percent, led by the company’s Optum unit, which has been credited with helping to fix Healthcare.gov.

Major shifts in the health care market will lead to disruptive and ever-changing changes, including private exchanges, and those that realize the change and adapt to it will be the ones that are successful.

Jamie Plesser will lead the digital strategy for social media, social channels and the website.

The agreement, which will result in more than 100 industry-specific enterprise apps, will significantly change how banking, healthcare, insurance and other markets operate.