Digital distribution

Health insurers say that a fair number of new signups do not involve HIX options.

The new company will distribute connected car products to consumers in the UK and Canada, fleets in Europe and to vehicle makers globally, company says.

Leading companies have poured $13.4 million into defeating a ballot initiative that would give California regulators the power to reject increases in health policy premiums.

Consumers are eager for a better customer experience, and while things are improving in the insurance space, the gap between the haves and the have-nots is getting deeper and wider.

To satisfy increasingly sophisticated customer expectations, insurers must first rethink the business from the outside in, replace or modernize their technologies and continuously measure their progress.

Carriers increasingly are confronted with the inherent limitations of legacy platforms as they redefine their go-to-market strategies.

An Accenture survey finds that more and more customers are open to providing greater access to their personal data if it means more personalized products or better value.

Health Net Inc. and insurers in at least 14 states will let consumers who missed open enrollment sign up for health plans in April.

More than 1 million people waited until the last five days to sign up, and early indications are that many were young minorities.

Higher losses and premium rates likely to result from ACA open enrollment extensions, Moody's says.

The figure doesn’t include enrollments through separate state exchanges or people who started the process and weren’t able to finish because of technical difficulties.

Attention should now turn to the quality of coverage Obamacare enrollees receive, their access to medical services and insurer preparations for 2015.

P&C insurer looks to BillingCenter for oversight of billing operations, including agency and direct bill, across all of its lines of business.

Carriers, including Safeco Insurance, are joining an effort to increase the online presence of individual agents and bolster awareness of the independent agency channel as a whole.

The White House said Thursday that 6 million people have signed up for private health insurance plans through the federal and state marketplaces, hitting the administration’s lowered goal, which was originally 7 million.

The Centers for Medicare and Medicaid Services said that a box is being added to the enrollment process that consumers can click to indicate they started the sign-up process before the March 31 deadline.

"If consumers are in line on the 31st and can’t finish, we won’t shut the door on them," says U.S. Health and Human Services Department spokeswoman.

Insurer's statement on next year’s rates startled some analysts, while others said the company may be hedging bets as the Obama administration continually changes the rules on the Patient Protection and Affordable Care Act.

New analysis of off-exchange enrollment data shows percentage of younger people enrolling at eHealth and uninsureds shopping for coverage this quarter are trending up and average premiums trending downward.

Several brokers across the nation pinpointed Blue Cross Blue Shield companies in various states as some of the worst culprits; Blues responds.