Digital Transformation

Digital Insurance spoke with Scott Higgins, EVP, president of middle-market and national property, business insurance field for Travelers.

Core systems that support policy, billing and claims functions have been foundational.

Farmers, CNA and The Hartford share resources.

A comparison of the various forms of cloud tenancy across five important areas for insurers: cost, security, agility, maintenance, and scalability.

Nearly 80% of respondents suggest insurtech has had a positive impact on their agencies.

Digital insurers got almost 55% of the funding among insurtech companies.

Digital Labs bridges two worlds – marketing strategy and product development.

A digital solutions insurtech with an API platform, Savvy, that compares insurance policies.

The goal should be to expand payment types and access options to give policyholders greater control of their experience.

Digitization can yield opportunities to provide more personalized experiences.

Embedded insurance provides products and bundled services within other web and software programs and its popularity is growing rapidly.

More publicly available digital information means underwriters have greater access to information on potential risk.

In the Accenture Interactive Fjord Trends 2022 report, we see how shifts in five human behaviors and trends may affect society, culture and business.

Visual intelligence may help insurers eliminate and automate manual steps throughout the claims life cycle.

Enabled by advanced technology, automation and digitization, insurers will discover and leverage new opportunities.

Digitizing the salvage process can enable faster settlement of claims, improve insurers’ NPS scores and lower vehicle storage costs.

Keeping track of frequent changes to homes has become a complex issue for many insurers. With limited resources and rising customer expectations, many insurers are moving beyond traditional forms of customer outreach – emails, phone calls, and on-site inspections— to obtain the latest underwriting data about the properties in their portfolio.

Digital Insurance spoke with Claire Burns, chief marketing and communications officer at The Hartford about digital customer experience and plans for the future.

The company announced the launch of its first offering in February, a telematics-based platform that is designed to modernize commercial fleet insurance by using vast amounts of driving data gathered from sensors on trucks.

Digital Insurance received responses via email from Dr. Caro Gabor, CEO of Movinx, a global insurtech platform and a joint venture between Swiss Re and Daimler Insurance Services. Dr. Gabor discusses Movinx, auto industry trends and embedded insurance.