Agents

The first step: every agency needs a disaster plan which outlines a course of action if an event occurs. Owners should identify the most likely disasters and determine key steps to take. Will employees evacuate or stay put? How will they communicate with customers? How can they begin working again?

Three steps to set the stage for easier connectivity to the tech platforms that agents can use to quote commercial insurance.

The Women in Insurance Leadership honoree also launched Cake Insure, a technology subsidiary of Pinnacol that allows small business owners to provide workers' comp insurance for employees.

As the rest of the world becomes increasingly connected, consumers expect all aspects of their lives to be on-demand and seamlessly integrated into digital platforms.

Much of MGAs' success can be attributed to how versatile they can be.

The insurance industry will lose half its workforce between now and 2036 as almost 400,000 employees retire.

Agency networks and associations provide benefits historically harder to come by as a standalone business or agency.

Five best practices can assist in selecting and integrating generative AI data.

CoverForce, a new insurtech API, has partnered with the ISU network for independent agents to help its members reach new customers.

He shares how new technologies like machine learning and AI are shaking up the industry and the role of insurance agents.