Agents

Garrett Droege, an innovation and risk executive at IMA, spoke about the demands agentic AI makes on smaller insurance companies, and how they can use the technology.

While insurance carriers and insurtechs are excited about the technology, independent agents point to their unique hold on insurance customers.

A positive work culture and flexibility are two factors attracting Gen Z to insurance agencies, according to a new report from the National Association of Professional Insurance Agents.

Fifty-one percent of insurance agency employees report feeling burned out, according to research from Liberty Mutual and Safeco.

Independent and mid-sized firms must make strategic choices about where and how to adopt new technologies.

The life insurtech's platform was built first for independent agency teams to help find clients, collaborate with team members and manage deals across carriers.

Founded in 2023, Linqura uses AI-driven data intelligence to give agents clarity on specific risks profiles and recommendations.

By prioritizing strategic technology investments, MGAs can ensure long-term success and continued growth in an ever-evolving market.

Vertafore report finds that 69% of independent agents said digital personal lines rating and submission is a must-have.

The agentic AI platform addresses annual revenue and cost inefficiencies.

Arch appoints EVP, COO and Allianz divisions leadership changes, plus more career moves.

Jodie Wallis, global chief analytics officer at Manulife, which operates as John Hancock in the U.S., spoke with Digital Insurance about how the company is deploying GenAI.

Chris Raimondo, EY Americas consulting insurance leader, shares his insights on the upcoming trend of agent assistant AI technology.

It's essential for insurers to be ready when disasters strike.

The insurance industry is on the precipice of transformation, driven by sophistication in AI, changing market conditions and modern technologies.

Next year is anticipated to be a defining moment for the extensive adoption of automation and AI in the insurance sector.

Some best practices and use cases for insurance agents as they consider adopting artificial intelligence.

Digital technologies are changing the role of insurance agents as they transition from being product-centric to customer-centric.

With the adoption of AI, how will the role and responsibilities of live agents change?

The 2024 U.S. Independent Agent Satisfaction Study from J.D. Power indicates insurers are improving quoting platforms, increasing training and communication to maintain relationships with agents.