Agents

Agency networks and associations provide benefits historically harder to come by as a standalone business or agency.

Five best practices can assist in selecting and integrating generative AI data.

CoverForce, a new insurtech API, has partnered with the ISU network for independent agents to help its members reach new customers.

He shares how new technologies like machine learning and AI are shaking up the industry and the role of insurance agents.

It is important to leverage human-in-the-loop processes, rather than automating them away, and to surface relevant information for agents to help contextualize interactions with policyholders.

Mike Sha, CEO of SigFig writes that agents will need to go beyond insurance to offer more advice on every phase of the financial journey.

Half the insurance workforce will retire over the next 15 years and the key to surviving the shift will be capturing, sharing and scaling the institutional knowledge of their most experienced producers.

The best carriers provide agents with the tools that allow prospective customers the option to shop via chat, text and even in-app communications channels.

Alison Borenstein, director of data science, Assurance IQ, shares three valuable lessons after years of building machine learning technology for agents.

The MGA market in the P&C insurance industry is experiencing significant changes, driven by trends such as growth in the excess and surplus space, prioritizing speed to response over speed to market, and the emergence of parametric insurance.

There are other less obvious ways underwriters can use the technology, but one area is field underwriting.

Simon-Kucher expects customer churn and switching behaviors in auto-insurance to increase sharply in 2023.

A new research report from SMA examines core systems deals completed in 2022 from 18 of the top solution providers in the market today.

Many of the digital adaptations made during the pandemic have stuck around when it comes to insurance agents and their clients.

Carriers are helping their agent partners with tech rollouts, counsel, and recruitment efforts.

Agents should stay informed of how the latest emerging trends such as technology usage and persistent inflation are impacting their client.

Insurance agency catering to first-time car owners with Bring Your Own Insurance program.

Higher risks in catastrophe insurance tighten market that depends on alignment of multiple parties

SMA recently surveyed agency executives in commercial lines to understand satisfaction with insurers' digital sales and servicing offerings.

With the right tech, agents can deliver more value more quickly.