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It is important to leverage human-in-the-loop processes, rather than automating them away, and to surface relevant information for agents to help contextualize interactions with policyholders.
July 12Koffie Financial -
Half the insurance workforce will retire over the next 15 years and the key to surviving the shift will be capturing, sharing and scaling the institutional knowledge of their most experienced producers.
June 30Total Expert -
Grand Rapids, Michigan-based Acrisure is expected to be valued at well over $20 billion in an initial public offering, the people said, asking not to be identified discussing confidential information.
June 20 -
Digital platform automates building towers of business policies
June 7 -
SMA recently surveyed agency executives in commercial lines to understand satisfaction with insurers' digital sales and servicing offerings.
March 28ReSource Pro -
Insurer aims to improve functions and communications for policyholders and brokers
March 7 -
Several tips for standing out against competitors without ads.
February 28Oggvo -
The broking practice will specialize in cyber and management liabilities
February 3 -
A standalone cyber policy is now a must-have for more and more small businesses, and even large enterprises.
January 6Safe Security -
Insurance brokers are seen as attractive targets for private equity thanks to their asset-light business models and the fragmented nature of the industry.
November 28