Claims

While the percentage of Americans who believe it is acceptable to increase an insurance claim by a small amount is down 9 percent from a similar survey in 2002, 86 percent know that insurance fraud leads to higher rates for everyone.

Insurer sets production target of January 2014 for major policy administration and claims implementation.

The insurance application is designed to offer closed-loop fraud processing, seamless Integration and optimized investigation.

Enservio, a provider of software and services to property insurers, has launched ContentsExpress, an online contents valuation tool designed to accelerate the contents claims process for property insurance claims.

Seth Ingall is tapped to step in for the retiring Don Lyons.

Claim Components software bought in an effort to enable real-time analytics and improve service for agents, customers.

Ebix to provide SaaS-based policy administration system for front- and back-end processes.

Celent recognizes the technology initiatives of 15 insurers and names XL Group the Model Insurer of the Year.

SaaS workers' comp application now in production at two customer sites.

Recent statistics present the average consumer who wants to purchase insurance using a mobile device.

Health insurer designs app enabling policyholders outside the United States to submit claims using smartphone cameras.

New app functionality designed to enable customers to view leave time and claim details on devices.

Two-year modernization initiative will overhaul all Gerber Life's lines of business.

New user interface and faster adoption lead the list of anticipated improvements.

Analysis from HealthPocket Inc., a health insurance information site for consumers, shows that health insurers have some work to do in the areas of out-of-pocket expenses and transparency. The analysis indicates that 38 percent of plans did not disclose their deductible within its annual out-of-pocket limits, concealing the full amount a person could pay if the “Summary of Benefits” was not read carefully. Once these deductibles are factored in, many plans are not compliant with the Affordable Care Act (ACA).

Corporate Insight's latest report evaluates the online customer experience of more than a dozen leading insurers.

Based on data compiled between 2008 and 2012, the National Insurance Crime Bureau breaks down the models and states most prone to theft.

PCI commends Attorney General Schneiderman as insurers have been able to pay Sandy claims within an average of 20 days.

Personal and commercial P&C insurers say data capture and transformation into useful information has become a critical differentiator of performance within the marketplace, according to a new survey.

Insurer's field staff will receive tablets preloaded with RC Inspection in attempt to improve field data collection.