Claims

With all the tools and technologies at our disposal, isn’t it just good sense to hold clients’ contractually accountable for known risk management prevention efforts?

Customer satisfaction holds steady despite increase in amount of time needed to repair vehicles, J.D. Power study finds.

Arbitration Forums, Inc. processed nearly 520,000 claims disputes valued at more than $2.4 billion in 2011. More than 85 percent of inter-company arbitration disputes involve auto collisions.

P&C insurer looks to incorporate more technology into its business processes in response to increasing mobile demands.

Closing the day at $17.12 a share, property/casualty vendor’s CEO Marcus Ryu tells INN what’s next.

Widespread droughts, flooding along the Mississippi River and deep freezes across the South combined to catalyze a record year for crop insurance claims.

The use of GPS technology by SIU teams may be moot when looking at how proactive improvements in the claims arena may make a bigger difference.

To model for natural disasters, insurance companies rely on modeling expertise from firms such AIR Worldwide, RMS and EQECAT. New report from AIR Worldwide casts critical eye on predictive models.

Vendor offers system designed to increase consistency and automation of claims payments for health care payers.

Who's Buying What: Carrier turns to NetReveal, an insurance claims fraud prevention service from BAE Systems, to standardize its processing, workflow and reporting of potential claims fraud across the company's global business units.

Persistent economic, social and environmental risks are conflating to menace insurers.

Claims severity is also on the rise, but trend between profit and non-profit types of organizations is narrowing.

Chartis has named Murli Buluswar its new Chief Science Officer, a newly created position responsible for establishing research and development operations that enhance the insurer’s global commercial and consumer business strategies.

Propertycasulaty insurers got some more bad news this morning, this time from Ernst & Young, which predicted their ongoing struggle to succeed against a tide of further economic ills.

OpenSpan Inc., a provider of business process analytics, optimization and automation solutions, has signed a definitive agreement to acquire Triangle BPA LLC. The acquisition follows a year-long partnership between the two companies. OpenSpan has secured rights to intellectual property for Triangle BPA’s health insurance payer claim automation tools and techniques and is adding key senior staff to the OpenSpan executive team.

The U.S. Department of Health and Human Services has issued an interim final rule to require adoption of standards and operating rules for electronic funds transfer and remittance advice HIPAA transactions.

Two groups focused on reigning in costs have established a primary care physician practice in North Carolina. Blue Cross and Blue Shield of North Carolina (BCBSNC) and UNC Health Care announced Carolina Advanced Health to eligible BCBSNC customers last month.

A day after the Insurance Information Institute released figures declaring 2011 the costliest year for P&C insurers covering U.S. cat losses, Munich Re and I.I.I. announced global cat figures.

Allstate is putting its money where its mouth is when it comes to claims service.

Looking to round out its core system offerings, Cover-All Technologies Inc. has acquired BlueWave Technology for an undisclosed amount of cash.