Claims

Data from the National Insurance Crime Bureau shows 13% more suspect claims than previous year.

Mercury Insurance Group, a multi-line insurance organization, and property/casualty core technology solutions provider Guidewire Software, report that Mercury Insurance Group will implement Guidewire’s Insurance Suite as its new policy administration, billing and claims platform for its homeowners business.

With core technologies now readily available, it's time for insurers to rethink how they approach process designs and improvements.

Carriers need to consider everything from bad data to "black swans" when assessing their CAT models.

For the fourth year in a row, INN is proud to recognize female leaders paving the way for others in the insurance industry.

Also receiving recognition this year are four leaders who have successfully driven significant project and/or process improvements within their companies.

A survey from Nationwide Insurance shows eight out of 10 Americans favor a ban on texting while driving.

Insurers are interested in technologies that use GPS systems to monitor a car’s speed and force-quit the driver’s text messaging applications.

Celent investigates insurers' tactical responses to the recession, finding the streamlining of processes to be their No. 1 focus.

Once considered standard point solutions, rating engines are now being incorporated into larger enterprise systems, giving insurers pause to rethink how they process new business.

Association says pending claims bills could drive up premiums.

Professional v10.0 designed to provide enhanced data access, and includes a new user interface and Open Source support.

Despite the dismissal, AIG may still face a class-action lawsuit regarding other potential claims.

CIGNA says the change to accept claims from other clearinghouses is an effort to better serve provider organizations.

In the end, it comes down to risks vs. benefits, and right now the risks are a bit too scary.

Authors of a new book say insurance premiums should accurately reflect the risk, but low-income policyholders should receive “insurance stamp” subsidies.

Joining the ranks of LinkedIn, Guidewire earns a prestigious spot in a Reuters ranking of hottest privately held companies.

The insurer is fined $200,000 for failing to adopt and maintain procedures for the prompt investigation and settlement of consumers’ claims.

A new report suggests that customers who rely on electronic billing and payment services are more loyal, and may be more inclined to purchase additional insurance products.

Legislation is intended to shore up the finances of the state’s storm insurance program.