Claims

The platform monitors and aggregates data from several technology partners.

Many insurers report no changes to their plans, with some reshaping and a few accelerating, but very few pausing or retrenching.

Tokio Marine is also using a new product developed by Tractable, Loss Adjuster Application.

Insurers are looking at more than $7 billion in claims, says Aite Group.

With insurers rapidly deploying digital capabilities in order to service socially distancing customers, Jamie Yoder of Snapsheet thinks these habits could stick and become status quo going forward.

The future for insurance carriers looks bright when it comes to claims advancements this decade.

While digital capabilities have led to record-high claims satisfaction, a mix of high-touch and online services are preferred.

Though Metromile sells insurance on its own in the U.S., it is exploring some licensing of its proprietary tech.

While consumers grow more at ease with digital contact every year, they remain more at ease with non-digital status updates on the whole.

Farmers and other carriers are engaging and empowering their customers’ self-service lifestyle and thirst for real-time access to information.

From Insuretech Connect in Las Vegas, dispatches on carriers' digitalization efforts.

Travelers has partnered with Hover to incorporate 3-D modeling technology into its claims assessment.

More good news is that the development of connected cars is making it easier to find new products and services to offer policyholders.

Reinsurer developed AI, big-data-driven product in its internal innovation lab for its insurer clients.

An insurance company that can offer its policyholders a low-stress solution involving as much automation as possible—thereby circumventing as many subjective human factors as possible—will have a significant competitive advantage over others.

When their car is involved in an accident or someone breaks in, CSAA customers can view and share a video clip with the insurer and law enforcement personnel.

A program was designed over the past year to improve employees interpersonal skills and workplace conversations.

Starting with claims gives carriers quick wins on the road to revamping processes across the enterprise.

W. R. Berkley division is hoping to improve the auto insurance customer and agent experience.

The network also includes three other insurers — Aetna, Anthem and the Chicago-based Health Care Service Corporation.