Claims

In one minute we explain how insurers can improve the claims experience.

Consumer concerns about liability could represent a roadblock to acceptance of driverless cars.

The insurer is also pursuing drone technology stateside.

The company wants a better understanding of how smart technology impacts risk assessment and claim response.

The company has consolidated 13 lines onto the new claims system.

The winning project was the successful implementation of straight through processing for claims handling of med-only workers’ compensation claims.

The P&C carrier will upgrade its entire Cobol-based system with one grand effort.

Coding issues are contributing to a small amount of claims denials, but that should pass quickly, says TriZetto executive.

The company's goal is to scale up faster during CAT events.

Healthy doses of empathy, technology, and patience have helped the chief claims officer turn around the homeowners' insurance company's claims organization.