Policy adminstration

Capgemini report finds internet/mobile channels have great potential to make customers happier, which may come at the expense of agents.

Hurricane losses could average $10 billion every four years.

Generation Y consumers present a unique and fast-moving target for insurers; catching them may require real-time insights and even faster, more agile systems.

The move to new and unfamiliar markets is opening up insurers to risks about which they have virtually no data.

Jacobson Group and ejsSearch together hope to create an international insurance search and staffing firm.

Celent recognizes the technology initiatives of 15 insurers and names XL Group the Model Insurer of the Year.

2014 could be one of the largest open enrollments in history.

Allianz Global Corporate & Specialty CEO Axel Theis sees “significant” growth fueled by Brazil’s expanding infrastructure spending.

CNA's data governor Nate Root discusses the principles behind improving data quality for the 116-year-old insurer.

CEO Robert Benmosche says the insurer will put a concerted effort toward re-establishing AIG throughout the world with its life-insurance product.

SaaS workers' comp application now in production at two customer sites.

Search for James Bloem's replacement said to include both internal and external options.

IBM study finds consumers more likely to buy from agents or intermediaries than websites.

Experts who have gone through the painful process of migrating, upgrading or replacing a policy administration system share their lessons learned.

A review of losses tied to weather-related catastrophes reveals that climate-change models are but one of a growing number of complexities affecting all stakeholders.

Data quality, like the P&C industry, is all about relationships, says CNA's Nate Root.

AAs SVP of strategic and integrated services within Erie's IT division, Kennedy will oversee the IT project portfolio, enterprise architecture, information security, as well as quality and performance testing.

As the supply of IT talent begins to swell, so does the demand; insurers need to prioritize their hiring based on internal goals.

Insurance IT leaders need a long-term vision that accounts for today's issues as well as for tomorrow's.

Recent statistics present the average consumer who wants to purchase insurance using a mobile device.