Policy adminstration

Even the best-aligned insurers face IT departments not quite getting what the users want, and users not understanding how IT operates.

Conferees yesterday couldn't agree to final language that would make it harder for federal regulators to preempt state consumer protection laws.

Avoca subsidiary Manchester Specialty Programs will provide specialty commercial property/casualty coverage, and will be led by William Thompson.

U.S. property/casualty insurer financial impairments rises to 18 in 2009, up from 16 in 2008 and five in 2007.

The best way for insurers to differentiate themselves from their competitors is to deliver on this simple promise.

CIGNA was honored as having the best customer service team of the year across all U.S. businesses.

Seeking to trim cost of package, senators seek to add six-month benefit extension.

Rating agency says the industry’s 2010 operating income increased $9 billion over Q1 2009; its net income increased $11 billion.

New PWC survey finds FASB's push to have all financial instruments marked-to-market would be at odds with most investors' preferences.

As part of TIAA-CREF's “new client-focused organizational structure,” Maliz Beams will be replaced by Edward Van Dolsen.

Asian insurance CIOs tend to be very tech-aware, and are actively pursuing process automation.

Pundits and analysts are having a field day with social media for insurance, but is it really that big of a deal?

The industry released almost $20 billion in reserves in 2009, according to a Conning study.

New Fitch report says P&C sector financial performance impressive considering the challenges of past 10 years.

EWI Risk Services says the long-term potential impact of the disaster on the D&O market is in the range of $250 to $500 million.

Results of vendor-sponsored survey show decreased collaboration and e-discovery investment since 2009.

The committee still has to tackle issues surrounding derivatives oversight, consumer protection, interchange fee regulation and risk retention.

The addition of members from Allianz, New York Life, ING, JP Morgan and Wells Fargo marks the one-year anniversary of Insured Retirement Institute’s re-branding initiative.

Mitchell’s WorkCenter is designed to provide assignment, repairable estimating, total loss valuation, review/audit, repair management and reporting.

Celent report says Asian insurers will spend 1% to 3% of premium on IT in 2010.