Policy adminstration

New technologies and regulations have altered the way the insurance industry approaches financial management and reporting.

Like many star athletes, Bill Gates wants to go out on top.

With an influx of tech-savvy customers, carriers must devise new customer service philosophies to meet differing service expectations.

IT governance requires IT leaders to understand the business, and business leaders to take ownership of technology decisions.

Whether it's ripping and replacing or maintaining and enhancing, experts recommend insurers take action with their billing systems.

Adopting the technology and methodology of business process management enables insurers to remodel their infrastructures.

Ted Besesparis was named SVP of communications by the National Association of Professional Insurance Agents.

Service provider ALTERAS, which collected and analyzed 11,186,985 lines of code, helped Progressive successfully migrate modifications to production in late April.

Current board members Yvonne Norton Leung and Gary Binger will step down in December 2008.

Non-profit continuing education organization bolsters line-up with newly created targeted events, seminars.

Ohio Casualty anticipates the new branch office will expand to a regional office in the coming years as its market share increases in Virginia.

Bellevue , Wash. - Symetra Life Insurance Co. launched a new product to help protect retirees from outliving their savings. With nearly $20 billion in assets, the Bellveue, Wash. , provider of retirement plans, employee benefits, life insurance and annuities issued the “Symetra Freedom Income Annuity,” which is designed to enable clients to use a small portion of current savings to buy guaranteed income for their later years of retirement.

Brookfield , Wis. , - Pekin Insurance Co., a provider of property, casualty, life, individual, business, and group products, plans to implement an advanced billing solution from Fiserv Inc., a Brookfield , Wis. , provider of technology solutions for the financial and insurance industries.

San Mateo, Calif. - The P&C companies of Unitrin, Inc., a Chicago-based $3 billion financial services company, will transition from less flexible mainframe and client/server claims systems to Guidewire’s ClaimCenter, the companies report.

Melbourne , Fla. — Innovative Routines International Inc. (IRI), The CoSort Company, has joined the Mainframe Migration Alliance (MMA), a group of companies working to help enterprises migrate mainframe processing to the Microsoft Platform.

A devalued greenback will keep American insurance companies looking inward when it comes to acquisitions.

Initiative seeks to make medical files easily transferable between insurance companies.

In 2007, banks that sold insurance were more profitable than banks that didn’t.

Two new studies examine the implications of Treasury Secretary Paulson’s Plan to overhaul regulation of financial services.

Rather than react to economic pressures, insurer CIOs are urged to respond with IT strategies that drive the greatest business value.