Practice and client management

Digital Insurance reached out to insurance organizations to learn about how consumers view anti-distraction solutions and how to address concerns.

App-free video software can help carriers boost customer satisfaction.

VPs of customer experience and innovation strategy will focus on how to leverage market research and customer insights for new customer-facing initiatives.

Agents should stay informed of how the latest emerging trends such as technology usage and persistent inflation are impacting their client.

The business model, the tech it sits on, and the sector's purpose must evolve.

Los Angeles-based Sensible Weather Co. is offering a supplemental insurance coverage that automatically sends you a refund if weather turns bad.

Selecting the right SaaS partner for your company can take time.

Employees who have a trusting relationship with their organization are 260% more motivated than those who don't.

The GPT-4 upgrade is currently available to ChatGPT Plus subscribers only.

The Homeowner Flood Insurance Transparency and Protection Act would temporarily give consumers with higher rates the option to revert to previous lower pricing.

The report calls for an improvement in digital customer experiences.

Digital Insurance spoke with Rose Hall, head of innovation for the Americas at AXA XL.

An inside look at current climate change disclosures and responding to SEC staff comments.

Digital Insurance spoke with Bill Martin about how technology fits into overall growth strategies and what's ahead for the industry.

Insurer aims to improve functions and communications for policyholders and brokers

Several tips for standing out against competitors without ads.

Lloyd's Lab participation helps provider develop data and communication capabilities