Practice and client management

Financial services firms are focusing on essential risk-related priorities, but must not lose sight of the importance of innovative technologies that drive business forward.

It's clear that insurers must modernize every part of their back office.

Trucking safety technology providers and fleet insurers have been partnering at a rapid clip.

Payments processor makes global scale possible for insurtechs

Rising repair costs and lack of insurance education contribute to coverage gaps.

At the heart of the industry's self-billing challenges is data — how it's stored, how it moves between partners, how it's cleaned for use.

Growing up surrounded by search technologies, online shopping, and mobile apps means that these digital natives have come to expect speed and efficiency.

The new suite enhanced the Vehicle Care by Assurant app and its features, including simple online tools and policy management.

One area that has progressed by leaps and bounds is new user interaction technologies like messaging, chatbots and real-time video chats.

Gartner survey finds modernizing applications a great concern for carriers, along with data analytics.

Democrats contend Finance Committee Chair Patrick McHenry has made the regulation of digital assets a priority over industry diversity.

Attention to detail in the hiring approach can open up a diverse talent pool and solidify DEI in a company's culture.

Also: News from Progressive, Sentry Insurance, Millennial Specialty and more

It's crucial to understand that trust extends to the world of digital, especially social media.

Consider introducing specific touch points and service level expectations.

A former deputy governor of the Bank of Canada says that there are inherent governance challenges that come with the cryptocurrency sector that must be addressed.

Branch Insurance CTO shares insights on standing out digitally.

This profound change in the coverage gap underscores the need for modernized IT and more cloud-based technology.