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Solving for the customer resolves retention issues.
June 30Jerry -
Creating an open API architecture gives mid-size agencies the modern, digital-first tools to compete with larger insurance players.
June 13Novidea -
Aviation faces significant challenges that are affecting rates and challenges attracting and retaining highly skilled talent.
June 9Roy Neal, An Alera Group Company -
Digital Insurance spoke with Keith Meier, chief operating officer of Assurant.
June 8 -
There is a gaping hole in the financial system in North Minneapolis, where people are preyed upon by payday lenders and fringe bankers, according to Debra Hurston, executive director of the Association for Black Economic Power. Hurston is creating a credit union for this community to help break residents out of a cycle of exploitation and debt. But the issue is far bigger than one city, and the opportunity is one that any bank or credit union can seize.
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Digital Insurance spoke with Brian Poppe, senior vice president for technology modernization at Mutual of Omaha.
June 2 -
Jennifer Helms, Boston Mutual’s executive vice president, will lead the department.
June 1 -
Customer satisfaction in insurer's digital offerings declined this year, according to the J.D. Power 2022 U.S. Insurance Digital Experience Study.
May 24 -
As much as consumers' financial services needs have evolved in the last two years, so have executives' demands and expectations of their innovation initiatives.
May 23 -
Legacy carriers must work to up their digital capabilities and online user experience.
May 18Sapiens Global Digital