Practice and client management

Tech leaders note, however, that technology can't succeed without organizational incentives that focus on customer engagement.

The company's SelfieQuote.com is a major component of its 2018 plans to grow its customer base among younger consumers.

Vendor will offer insurtechs the opportunity to showcase their technology as ancillary features on its flagship InsurancePlatform.

The Dwellbeing tool gives insureds a place to record usage data, giving customers a better sense of personal risk.

Vendor will integrate new claims, billing and distribution management tools into its existing cloud-based platform.

The move is intended to bolster the insurer's connected car and mobile technology capabilities.

Todd Fancher will lead the carrier’s strategic investment in artificial intelligence, machine learning and advanced analytics aimed at better customer service.

A majority of business and technology professionals think their leaders understand cutting-edge technology, but they still aren't ready to embrace it.

Artificial intelligence continues to be top off mind for insurance carriers, as they work collect new forms of data and interact with customers using smarter digital channels.

Even if the end goal is to have chatbots available across all modes of support and service, such strategic projects start best with tactical investments.

Rather than facing a simpler tech environment where the investment choices are obvious, it appears the insurance industry is at a point of inflection where the old established world may have to give way to the new.

The auto insurer will be the first to integrate with a platform that will simplify real-time verification of coverage.

While Silicon Valley aims for raw profits, carriers are looking for revolutionary solutions to improve their producs, say panelists at EY event.

Many organizations are harnessing only a fraction of the potential value of analytics and thus missing out on the chance to turn insights into a competitive advantage.

Sid Gandhi will lead the insurer's digital, IT and business technology teams to boost customer experience.

The insurtech offers crowd-sourced insurance ratings for consumers looking to purchase homeowners, renters or car insurance policies.

Most existing insurers will not survive in their current form, say 44% of respondents to a PwC survey.

American Family Insurance built a team from diverse backgrounds to develop digital initiatives.

The incubator launched in September by Startupbootcamp kicks off early next month in the traditional insurance capital.

The move ties into the carrier's ongoing innovation efforts, as it tries to bolster its digital capabilities.