RPA

Robotic process automation is helping the company reduce employees' workloads of mundane and repetitive manual tasks.

While it is possible to pair robotic-process automation technology with machine learning technology, it’s important to consider them separately.

World Economic Forum report including Ping An Insurance (Group) Co.’s OneConnect financial-management portal.

Formed in February, the 21-member group pursues digital tech to gain competitive advantage.

Like all other insurers, health payers can reap the rewards of digital transformation and emerging technologies.

Many carriers apply data analytics and artificial intelligence to stay on top of workforce requirements.

Many carriers face major roadblocks when it comes to finding the right skills and talents for digital adoption.

But only about 8% of insurers have fully automated some part of their processes, according to Capgemini survey.

Automation Anywhere, Blue Prism and UiPath are among the best bets for RPA software, according to a new Wave report from Forrester Research.

It is relatively inexpensive for insurers to try out the technologies -- and not risk falling behind.

Telematics, blockchain and RPA are all on the menu at the Worcester, Mass.-based multiline insurer.

Both customer-facing and backoffice functions and tasks can benefit from robots. EY lists some common use cases.

Britain’s largest insurer is benefiting from an expanding middle class and growing insurance coverage in Asia, where it gets about a third of its earnings.

It’s important that both RPA service providers and their corporate clients keep in mind the one major roadblock to successful automation is employee fear.

Machines are taking over much of the grunt work associated with tasks, elevating the roles of humans to adopt more strategic roles.

While there has been a great deal of hype around the technologies that make up AI, that will change to action this year according to Gartner analysts.

Top risks are often associated with the IoT, artificial intelligence, cloud computing and robotic process automation.

True benefits of RPA are only possible with a logical implementation plan backed by a thorough governance framework and strategy.

When RPA platforms are integrated with chatbots, they open the possibility for chatbots and voice bots to handle more complicated, less routine driven tasks in real time.

But carriers are looking for these technologies to prove themselves before widespread deployment, says Novarica study.