To reduce costs, carriers employed a variety of methods from increasing the employee portion of the premium to increasing deductible levels.

Not treating data quality as an IT issue and taking critical enterprise info out of employees' heads are two of the keys.

Lapses in insurance-related programs persist as legislators wrangle.

Gartner lists best practices for re-evaluating software-as-a-service in your organization.

The economic recovery horses are at the starting gate, but when will the race begin, and when do we plunk down our bets?

Quickfill, intended for use with personal lines auto and property and commercial property insurance, is designed to populate results from 34 of ISO’s databases.

Life insurers back annuities legislation in testimony before Committee.

The investigation by U.S. market regulators into American International Group’s executives is closed, Reuters reports.

Insurers being swept up in the current iPhone furor may want to watch as mobile banking customers continue to clamor for Android apps that still aren't available.

Moody’s and S&P react to Marsh McLennan’s Mercer subsidiary settlement, and to Lincoln National’s capital plan related to its TARP repayment.

Federal judge U.S. District Court Judge Janet Hall gave preliminary approval to a settlement under which The Hartford Financial Services Group Inc. will pay $72.5 million to a group of claimants alleging the insurer engaged in fraudulent practices in settling various injury claims.

IIABA weighs in on creation of federal insurance regulator as conference committee finalizes details of financial services reform.

As European insurers brace for changes to the way they calculate risk and capital, a new report assesses vendor offerings.

Acquisition will integrate Web analytic capabilities into WebSphere and across IBM’s products and services, including Cognos, SPSS and vertical frameworks.

AMA members say insurers are making progress, but processing costs are on the rise due to errors, underpaid, overpaid or incorrectly unpaid claims.

In spite of economic challenges and rumors that it is cutting its agent force, Northbrook, Ill.-based Allstate is steadily moving forward, expanding both offices and staff across the country.

As conference committee meets, associations ask legislators to adopt Senate language for national insurance office.

Insurers with thrifts could be affected by potential changes coming in the reg reform bill.

There is a compensation increase underway for many IT positions, especially that of CIO, notes survey.

Cyber-security is a rapidly growing problem, but you’d never know it by the response in our industry.