The importance given to understanding and preventing bias and unfairness is evident in the mainstream artificial intelligence conferences.

Data mastery is a priority for carriers across business lines, but there are still roadblocks.

W. R. Berkley division is hoping to improve the auto insurance customer and agent experience.

For healthcare payers, the answer depends on more than just saving money—optimizing health should be the basis for adoption.

A new report, as well as several other studies, confirm a frustrating problem: The AI hype is making it impossible to figure out how much businesses really need it and are using it.

With the California mandate to take effect by January 2020 and a potential new U.S. federal privacy law that could supersede it, firms need to start taking stock of their privacy practices.

The visionaries are leveraging the data that sits in the ecosystems around them—and are applying AI on top of the data to turn it into predictive insights.

By 2022, there will be more than 12 billion mobile-ready devices and Internet of Things connections, up from about nine billion mobile-ready devices and IoT connections in 2017.

Compared to peers in banking, insurers are behind the digital curve, but the gap is narrow and in some areas insurers are leading.

The 'reciprocal intelligence' powered by data flow and providing data back to the customer can boost engagement, says partnership solutions VP Tony Laudato.

The right software can make a major difference for carriers that are seeking to implement digital tech.

Data management and analytics, security and artificial intelligence are among the technology areas where organizations must make their investments for IoT payoffs.

Economists at the hiring website Indeed say user data indicate that the technology job market may not be living up to some expectations about how hard it is to find workers.

California and others have passed consumer privacy laws, and lawmakers in Congress are beginning to address the issue. Here's an overview of the players and the proposals.

For upstarts, these represent opportunities to disrupt the old guard; for established firms, these approaches can stave off new competitors.

Shifting to the cloud isn’t just a matter of flipping a switch, and the cost savings won’t be automatic if you’re not acting advisedly. As a result, CIOs should keep these three concerns top of mind.

The German manufacturers have signed a memorandum of understanding to jointly develop the next generation of autonomous-driving technology.

The insurance industry is rife with self-inflicted limitations that have created unnecessary business process steps and workarounds.

Collaborative intelligence, AI, omniscient healthcare and 5G technology are among the items that will have the biggest impact on business this year.

One of the top data and analytics technology trends this year will be the ongoing growth of natural language processing and conversational analytics, according to research firm Gartner Inc.