When RPA platforms are integrated with chatbots, they open the possibility for chatbots and voice bots to handle more complicated, less routine driven tasks in real time.

No matter how much data is available, there needs to be a cadre of professionals who make sure AI and analytics systems are on target.

Staffing firm TEKsystems finds that new digital initiatives don’t fall within IT’s purview.

The life insurer's unit does more than just provide capital to interesting startups; it also serves an innovation nexus in the company.

The israeli vendor will merge Adaptik's core offerings with its cloud-based analytics platform.

Estimates vary wildly from 300,000 skilled practitioners to less than 10,000 worldwide.

Insurers are leveraging connected devices to solve a wide range of customer issues.

Carriers with more than $1 billion in premiums expect to spend 11% more on average on tech this year, survey finds.

Carriers must be careful stewards of data in order to mitigate the impact on consumer privacy, experts say.

Without a clearly articulated set of business value metrics for IT, it can be a challenge for leaders to create compelling business cases for new investment opportunities.

A new study shows that the most common concerns are the risk of unauthorized access, the threat of malware infiltrations and the inability to monitor the activity of employees.

As carriers upgrade systems with an eye toward a more digital world, PwC says opportunities abound for process improvements.

IT jobs will be concentrated at the insurer's Cleveland and Colorado Springs locations as it looks to fill 7,500 total positions across departments.

The adoption of machine learning and the need for access to data beyond just data science team is changing how many firms approach information warehousing.

Insurers must consider how to incorporate digital transformation, insurtech and emerging technologies into their business and technology strategies.

Commercial insurer will make technology available to clients that reinforces proper lifting form, with the goal of reducing workers' comp claims.

Companies will invest in building out and owning datasets, learning things about their customers that no one else does, and delivering exactly what those customers want and need.

Mark Wilson's company is working with Tesla to insure driverless vehicles.

Insurers looking to leverage automated, AI-driven customer communications need to make sure they offer value.

More than $2 billion was invested in the sector in 2017, according to Willis Towers Watson’s Quarterly Insurtech Briefing.