Life insurers and distributors urgently need to shatter their reliance on outdated processes to fix the customer satisfaction problem.

Numerous reports and lawsuits have criticized the health insurer for using algorithms to ramp up denials of coverage.

Digital Insurance reached out to insurance professionals for comments related to trends in P&C insurance.

Companies should adopt a privacy-first approach to biometric authentication.

Despite growing ransomware attacks, 32% of corporations lack insurance, according to Nationwide.

With advancements in technology, changing consumer expectations and a growing focus on sustainability, insurers must adapt.

Digital Insurance spoke with a cyber insurer's technology expert about how different intrusions, such as deep fake scams, are covered, and the importance of protecting customer data.

When explaining cyber insurance to customers, it's important to focus on common misconceptions.

Liberty Mutual's president of global risk and Aon's new global cyber strategy and growth leader, plus more career moves.

The unstructured data challenge in insurance is massive, but so are the opportunities for companies that effectively harness the information.

Sertis, a MGA in the multi-family insurance market, uses a proprietary risk assessment technology.

Recap the breach impacting more than 800,000 Liberty Bankers Insurance Group policyholders, spiking collision claims for battery electric vehicles and more.

As the workforce ages and talent acquisition struggles, the industry must confront the implications of key person risk and implement strategies to mitigate it.

The 2024 U.S. Claims Digital Experience Study found that mobile apps yield the highest scores in customer satisfaction in claims reporting, submitting photos and receiving claims updates.

Dr. Lou Gritzo, Chief Science Officer at FM, explains why there are more frequent and severe storms, flooding, wildfires and other weather-related events.

There were about 40 funding events in the insurtech sector in November, according to a review by Digital Insurance.

Digital Insurance reached out to insurance professionals for comments related to trends in workers' compensation insurance.

Fear and a lack of information can be key contributors to a keeping policyholders underinsured.

Dr. Lou Gritzo, chief science officer at FM, shares why there are more frequent and severe weather-related events in a new DigIn podcast.