Tool designed to simplify postal, marketing and sales efforts for targeting, discounts and reduced waste.

Document and workflow management, as well as analytics and integration capabilities, are increasingly important in new, Web-based claims systems, according to a recent Novarica report.

In New York, officials said the exchange had 2.5 million visitors in the first half hour and California reported seeing as many as 10,000 hits a second.

The strategies of insurers like UnitedHealth Group and WellPoint are under the microscope as data from four of the five largest U.S. states is collected by SNL Financial Group.

Biggest benefits from technologies include the use of automation and operational metrics, according to a new survey of chief claims officers by Towers Watson.

Most midsize commercial insurers rank regulatory compliance as a top-three strategic priority for their companies, according to a new survey.

In wake of the confusion among homeowners policyholders after Sandy, Benjamin Lawsky, superintendent of New York’s Department of Financial Services, calls for more simplicity, standardization from insurers.

Cover-All announced the release of the latest version of the Cover-All Business Intelligence Suite. Cover-All says the new product is designed to provide greater ease-of-use with its reporting and analytics tools, while offering social media style features to improve information collaboration and decision-making.

J.D. Power and Associates’ study finds renters underserved and ranks homeowners and renters insurers based on customer satisfaction; American Family top among renters and Amica Mutual among homeowners.

One quarter of survey respondents said they considered switching auto insurance providers in the past year; Esurance had the most customers in that category, USAA the fewest.

BI and data warehouse software designed to enable better business decisions by making more data available.

Insurer seeks to improve its abilities to rollout standard ISO-based lines of business as well as customize specialty lines configuration tools.

New insurance product is designed to cover costs incurred to manage a business crisis, including the fees of a crisis management consulting firm.

Many executives do, however, see exchanges either as a necessary change or an opportunity for growth.

According to Fitch Ratings, the company’s U.S. life insurance subsidiaries currently maintain capital levels in excess of regulatory minimums.

U.K. P&C insurer seeks to achieve better visibility into claims operations and improve analytics and reporting capabilities.

After the October 1 launch, how long will it take to get the program's IT systems adjusted and running smoothly?

The insurer said it is looking to improve in many areas, including claims processes, customer experience and compliance.

Members of the CIO panel at this year's PCI Information Technology Conference offered creative solutions to help IT units become enablers of growth.

Insurer invests in disaster recovery support for its data center services.