In this first of three blog posts, a hypothetical upgrade to improve customer interaction is described, and the typical challenges insurers face are illuminated.

Claims resulting from last week's EF-5 tornado total $85 million in insured losses thus far.

When it comes time to migrate to a newer system, you shouldn’t have to worry about the fate of customer information.

Jon Inquimboy, Product Manager, Esurance, is given 60 seconds to describe how insurance telematics support customer centricity.

Financial modeling continues to grow, though at a slower pace than in 2011, survey finds.

Single-package policy designed to cover potential losses at high-profile events.

Research firm expects tablet shipments to outpace the entire PC market (portables and desktops combined) by 2015.

P&C operating results improved substantially, however, investment yields declined, as the impact of lower yields on reinvestments offset growth in the industry’s invested asset base.

As technological change accelerates and adoption rates soar, 10 pivotal trends loom large at the top of management agendas.

Ingenie, an auto insurer targeting young drivers, has selected SAS Office Analytics to analyze large volumes of data on driving behaviors and patterns in an effort to improve customer pricing accuracy and insurance premiums.

Specialty insurer chooses rating, underwriting, policy administration and billing software for workers’ compensation line.

Many people have written about the impact of the book "Moneyball: The Art of Winning an Unfair Game" by Michael Lewis not only on the Oakland Athletics, but also on modern businesses across industry boundaries. This book, which was made into a top-grossing film starring Brad Pitt, highlighted the real impact of analytics in shaping the success of a baseball team but it has applications everywhere.

Alaskan Governor Sean Parnell has signed two pieces of legislation designed to modernize insurance laws in Alaska and enable more online transactions and interactions.

The Healthnation system is expected to perform various financial management functions, including invoice generation, invoice aggregation, premium collection, premium processing and disbursement.

Several forecasts predict four major hurricanes and 10 or more total.

Upgrade designed to enable the Choctaw Nation of Oklahoma to track hierarchy, multiple program locations and divisions across all lines of business.

Thirteen insurers join amidst speculation that rates are going to skyrocket in the most-populous U.S. state when exchange enrollment begins on October 1.

Few companies are trying to build community among employees through social tools, and those that do are not impressed.

Insurer looks to use analytics for its $3.5 billion investment portfolio.

Partnership made in anticipation of integration with Vermont Health Connect, the state's health insurance exchange.