Insurers that outsource the IT and administration of policies underwritten years ago can improve customer satisfaction, lower costs, and even reduce capital requirements.

The highest-priority initiatives continue to be policy admin and BI, with claims, agent portals and commissions also of importance.

Gone are the days when a single vendor—or even engaging two or three vendors—is a viable strategy.

Some of INN’s Women in Insurance Leadership award winners share the characteristics that they believe make a successful leader.

Between anticipated insurer cutbacks and increased outsourcing of operations, the picture isn’t rosy for insurance IT folk.

As we look forward to a new year, the broad technology shifts bound to impact the insurance industry are already taking shape.

The focus for insurance industry innovations in 2011 includes business analytics and data warehousing, cloud-enabled software-as-a-service and new mobility solutions.

Insurers now have until December 3 to cast votes for their top technology solution providers.

Business process outsourcing and Software-as-a-Service use will rise in 2011, according to a new Celent report.

As November 30 deadline approaches, insurer voting continues as INN and Celent partner on INN’s 5th annual ranking of tech solution providers.

While IT grunt work may be outsourced, the need for talented managers and professionals who understand both business and technology sides remains.

Many insurers think their IT departments can do as good of a job—or better—on a project than a vendor, but they may not be right.

A new Celent report profiles 28 vendors serving Europe, the Middle East and Africa, noting that cost isn’t most important issue for insurers.

The President does his best to mollify India while dismissing the idea of lost jobs at home as “an old stereotype.”

Winners were recognized for green initiatives and office efficiency.

Insurer voting is in progress as INN and Celent partner on INN’s 5th annual ranking of tech solution providers.

With the inexorable move toward the commoditization of IT, CIOs' duties may eventually float off into the cloud.

Against economic woes, insurance companies are facing some tough decisions when it comes to IT staffing and maintenance. In particular, flat premiums and reduced investment income are driving the industry into a competitive state not seen in 20 years, forcing IT organizations to deliver faster, deliver more and reduce or maintain costs, notes a new report issued by New York based research and advisory firm Novarica.

If you’re wondering what to do with your IT outsourcing budget while the recession rages on, start by cleaning up your data and processes.

Since its inception five years ago, InsuranceNetworking News' presentation of the most influential women in insurance has profiled the extraordinary accomplishments of 32 individuals. We are pleased to add another 10 to that list- women who embody the strength, fortitude and determination necessary for their respective leadership positions. The six Honorees and four Notable Achievers featured this year-with titles ranging from director to CIO-prove that women can positively affect critical processes within the IT and business environments of their organizations.