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A good customer experience reduces friction and enhances efficiency, while making a customer feel heard and appreciated.
March 13 -
Nationwide and Petco news, plus Chubb's StreamLabs launches Scout and more.
January 29 -
By embracing emerging technology like AI, auto insurers can future proof their businesses and stay competitive.
January 19Solera -
The industry's digital transformation is ushering in a new era of risk management. By embracing cloud-based solutions, streamlining processes and integrating automation.
January 18Tinubu -
If you position AI wrong or pitch it to the wrong market it might actually hurt you.
January 12Propllr -
The New Zealand based life and supplemental health insurer needed to replace an in-house system that couldn't scale. Partners Life implemented the platform in two phases that took more than two years.
September 19 -
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The chief financial officer must play a crucial role in determining the strategy and tactics to automate and standardize key processes throughout the organization.
July 21Horváth US -
As climate change continues to worsen extreme weather, damaging homes and wreaking havoc on crops, the need for more responsive insurance policies is growing.
July 10 -
Automating the intake of unstructured data results in big improvements in efficiency.
June 23Synatic